With the price of energy skyrocketing, hitting all-time highs in a seemingly unstoppable way, looking for the best way to save on the electric bill by taking advantage of time slots and applying household tips on a daily basis may not be enough to reduce electricity expenses at the end of the month.

However, there is yet another option that we can try to use which may be somewhat unknown to the average consumer. This is called the “Social Bonus”, a reduction mechanism on the electricity bill set by the government, which tries to protect the most vulnerable groups of consumers.

What is Bono Social and what discounts does it offer

As can be read on the Government’s website, the Social Electricity Bonus is essentially a discount on the electricity bill which applies to the PVPC (Voluntary Price for Small Consumers), with a maximum limit of subsidized annual energy included between 1,380 KWh for a family unit without a minor or for an individual consumer, and up to 4,140 KWh for a family unit made up of a large family.

The Social Bonus offers a 25% discount on the PVPC price for “vulnerable” consumers who meet the established requirements that we will see in the next section, although exceptionally, until April 30, 2022, the discount will be 60% . If the consumer also meets the conditions to be considered “seriously vulnerable”, the discounts amount to 40% in general and until April 30, 2022, they amount to 70%.

In addition, due to COVID-19, new possible beneficiaries have been established for the social bonus, considering as vulnerable consumers those who are unemployed, affected by a temporary employment regulation file (ERTE), or employer cases, who have had their working day and income reduced due to care or similar circumstances.

Requirements for applying for the social bonus

If we want to request this reduction to the Electricity Social Bonus, we must meet a series of requirements, both in our electricity supply contract and in our personal economic situation, as we can see below:

First, we must have contracted the Voluntary Price for Small Consumers (PVPC) in the habitual residence with a subscribed power equal to or less than 10kW and the applicant must be the holder of the contract.

In addition, this PVPC must be contracted with the reference merchants established by the Government by completing and requesting the corresponding form on its website, in person or by contacting us by telephone or by mail at the addresses that we can see in the table following :

referral marketing

telephone for contact



Endesa Energy XXI, SLU

800 760 333

Apt. Post office 1.167, 41080 Seville


Curenergia Marketer of Last Resort, SAU

900 200 708

Apt. Post office 61.017, 28080 Madrid


Regulated distributor, GAS & POWER, SA

900 100 283

Apt. Post office 61.084 28080 Madrid


Base Reference Marketer, SA

900 902 947

Apt. Post office 191 33080 Oviedo


SLU Registered Reference Distributor

900 10 10 05

Calle Isabel Torres n° 19 39011 Santander


Benchmark energy trader, SLU

900 814 023

PO box: FD Nº 90 // 3300010 – 33080 Oviedo


Teramelcor, SL (for Melilla)

800 007 943

Apt. Post office 6 52006 Melilla


Energy Ceuta XXI Reference Marketer, SAU for Ceuta

900 106 004

Apt. Post office 13, 51080 Ceuta


We must also meet established personal, family and income requirements, and any subject deemed to be “vulnerable consumer”, “severe vulnerable consumer”, “vulnerable consumer at risk of social exclusion” or “vulnerable consumer due to COVID- 19 ” according to the legal criteria, provided that it meets the following general conditions:

A.- To be considered a “vulnerable consumer” we must meet these requirements which can be found in detail on the ministry’s website or summarized in the table at the end of this section.

B.- To be considered a “serious vulnerable consumer”, we must meet these requirements which can be found in detail on the Ministry’s website or summarized in the table at the end of this section.

C.- To be considered a consumer at risk of social exclusion, the contract holder must meet the conditions to be considered seriously vulnerable and, in addition, be assisted by the social services of a public administration (autonomous or local ) which finances at least 50% of the amount of your PVPC bill. In the event of temporary impossibility of honoring the payment, the supply of electricity cannot be interrupted.

D.- For a consumer to be considered a vulnerable consumer due to COVID-19, he must prove that the owner of the supply point, or one of the members of his family unit, is in one of the of the following situations: , concerned by a temporary work regulation file (ERTE) or in the case of being an employer, whose working day has been reduced due to care or other similar circumstances which lead to a loss of substantial income. In addition, the financial requirements outlined on this ministry website must be met.

Other benefits of the Electricity Social Bonus

The Chèque Social Electricité also makes it possible to have clearer electricity bills, without fine print, in which the price of energy plus taxes and tolls is paid directly, without including other additional products or services which can sometimes increase the bill.

In addition, Voucher beneficiaries have a longer period to settle unpaid invoices than other consumers, which amounts to 4 months from the first notification of non-payment, instead of the usual 2 months.

Nor can the supply be interrupted in the event of non-payment if there is a child under 16 in the family unit, or a person with a disability equal to or greater than 33% or with a degree of dependence II or III, prior certificate issued by the social services of the competent Public Administrations.

More information | Ministry of Ecological Transition | You control your energy | CNMC